Redbox Voice Engineer in Oakbrook, Illinois
Redbox is expanding into the exciting world of digital streaming and is looking for talented individuals to join us. We have renewed investments in modernizing our platform and tooling. Redbox is looking to bring onboard a Voice Engineer with a focus on supporting and improving voice services.
Plan, design, build and support Redbox’s enterprise phone system
Manage relationships and work with Telco’s and SIP providers
Manage the e911 system to provide reliable user location and identification
Research, collaborate, vet, and document new technologies and processes
Build and support Redbox’s network infrastructure
Education & Experience
Bachelor's degree in Computer Science or related technical field, or equivalent practical experience
3+ years of hands-on experience in Cisco unified communications technologies (CUCM, Unity, UCCX, and Voice Gateways)
3+ years of hands-on experience in designing, building, and supporting SIP-based voice architectures
1+ years of hands-on experience in switching and routing
1+ years of hands-on experience managing O365 voice services
Experience managing Cisco and Arista devices is a plus
Experience managing Aruba Wireless networks is a plus
Experience managing F5 LTM is a plus
Experience configuring Client and Site-to-Site VPN (route and policy-based) is a plus
Experience with BGP and OSPF is a plus
Experience with monitoring and analytics platforms such as Solarwinds or Extrahop is a plus
Relevant certifications are a plus
Knowledge, Skills & Abilities
Strong verbal and written communication skills
Ability to create and foster a spirit of teamwork and collaboration across teams
Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Redbox® is always on the lookout for innovative thinkers. If you like solving problems in new ways, if you’re passionate about ideas that become businesses and you want to be part of a team that values you for everything you are, check us out. You’ll find a diverse, dynamic and welcoming work environment full of exciting challenges and endless opportunity.
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