Redbox Jobs

Job Information

Redbox Voice Engineer in Oakbrook, Illinois

Voice Engineer

Position Overview

Redbox is expanding into the exciting world of digital streaming and is looking for talented individuals to join us. We have renewed investments in modernizing our platform and tooling. Redbox is looking to bring onboard a Voice Engineer with a focus on supporting and improving voice services.

Key Responsibilities

  • Plan, design, build and support Redbox’s enterprise phone system

  • Manage relationships and work with Telco’s and SIP providers

  • Manage the e911 system to provide reliable user location and identification

  • Research, collaborate, vet, and document new technologies and processes

  • Build and support Redbox’s network infrastructure

Education & Experience

  • Bachelor's degree in Computer Science or related technical field, or equivalent practical experience

  • 3+ years of hands-on experience in Cisco unified communications technologies (CUCM, Unity, UCCX, and Voice Gateways)

  • 3+ years of hands-on experience in designing, building, and supporting SIP-based voice architectures

  • 1+ years of hands-on experience in switching and routing

  • 1+ years of hands-on experience managing O365 voice services

  • Experience managing Cisco and Arista devices is a plus

  • Experience managing Aruba Wireless networks is a plus

  • Experience managing F5 LTM is a plus

  • Experience configuring Client and Site-to-Site VPN (route and policy-based) is a plus

  • Experience with BGP and OSPF is a plus

  • Experience with monitoring and analytics platforms such as Solarwinds or Extrahop is a plus

  • Relevant certifications are a plus

Knowledge, Skills & Abilities

  • Strong verbal and written communication skills

  • Ability to create and foster a spirit of teamwork and collaboration across teams

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Redbox® is always on the lookout for innovative thinkers. If you like solving problems in new ways, if you’re passionate about ideas that become businesses and you want to be part of a team that values you for everything you are, check us out. You’ll find a diverse, dynamic and welcoming work environment full of exciting challenges and endless opportunity.

If you need an accommodation to complete our application process, please contact us at Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with DisabilitiesApplicants and employees are protected from discrimination under Federal law. For more information please see EEO is the Law.

EOE including Disability/Protected Veterans

If you need an accommodation to complete our application process, please contact us at

© Redbox Automated Retail, LLC. All rights reserved. REDBOX and its associated logos are trademarks of Redbox Automated Retail, LLC. Use of this service and this website constitues acceptance of our Terms of Use, Rewards Terms, Transaction Terms and Conditions, On Demand Services and Privacy Policy.